Direct Integration with Opera PMS system

The Micros Opera POS system provides an array of vital features that are essential for businesses in the hospitality industry. Among these features are:
• Reservations and availability management: This feature enables businesses to oversee their room inventory and availability in real-time. It permits them to generate and manage reservations, check availability, and modify existing room assignments. Additionally, the system empowers businesses to handle waitlists and track occupancy rates.
• Guest profiles and preferences: The Micros Opera POS system enables organizations to establish and administer guest profiles, saving significant details like contact information, preferences, and reservation records. This can help to individualize guest experiences, making them feel more valued, thus enhancing their overall satisfaction.
• Front desk management: This feature helps to streamline the check-in and check-out process, allowing staff to manage reservations and guest requests and complaints quickly and efficiently. Micros Opera 9 allows guest to check in and out with mobile devices to ensure time efficienty.
• Housekeeping and maintenance management: Staff members can receive notifications on their mobile devices to alert them when rooms are ready to be cleaned or if maintenance is needed somewhere. This helps to keep the room turnover process flowing as consistently as possible, so you’re always ready for your next guest.
• Point of sale (POS) system for restaurants, bars, and retail outlets: The POS feature makes it easy to manage restaurants, bars, and retail outlets effectively from the same system. Not only can staff take orders, manage inventory, and process payments, but you can also generate reports to track sales and revenue.
• Loyalty programs and promotions management: Businesses can create different discounts and promotions, manage loyalty programs, and track customer engagement.
• Inventory and purchasing management: This feature enables businesses to manage inventory levels, purchase orders, and vendor relationships. By providing real-time inventory tracking, business owners can optimize their stock and levels and reduce waste (and loss).
• Business intelligence and reporting: A range of reporting and analytics tools allows businesses to make better data-driven decisions and gain valuable insights into their operations with various reports on sales, revenue, and customer satisfaction.
• Payment processing and billing management: This feature makes it easy for enterprises to process payments efficiently and manage billing effectively. Staff members won’t have to think twice about creating invoices, adjusting payment methods, and even processing refunds.
• Third-party integrations: Businesses can automate different parts of their operations by integrating with different payment processors, revenue management systems, and channel managers.