Integrated Online Ordering for Micros 3700 or Simphony

online ordering orig

History behind Online Ordering

Within the last few years, the world has made a dramatic shift towards digitization because of recent events like the Covid-19 pandemic.
This trend, while necessary at the time, has continued to grow as users are discovering the advantages of having a simplified, streamlined
online system. Especially within the food and beverage industry, this has allowed for businesses to focus their energy elsewhere and close
many of the prior gaps in their operations. Micros POS is a system that has allowed countless businesses to achieve this increased freedom.
Within this cutting-edge system, Micros offers integration for online orders known as Micros Online Ordering. To fully understand the value of
this dynamic system, let’s explore some of the key aspects of Micros POS online ordering:

How does Micros online ordering work?

The Micros POS online ordering feature allows customers to place orders online and have them delivered or picked up at the restaurant. This feature streamlines the ordering process and allows businesses to efficiently manage orders, inventory, and customer data. The online ordering process with Micros POS is as simple and easy to use as it gets. Customers can browse your menu, select their favorite items, and place their order online in a quick manner. The order is then sent to the restaurant’s POS system, to a kitchen printer or monitor, where it is processed and prepared. Once the order is ready, the customer is notified and can pick up their order or have it delivered. Whenever the need to alter a menu pops up, management can easily make the edit and witness the change take place across all devices. Running out of an item or adding a seasonal item has never been easier. Order tracking, on the other hand, allows businesses to keep a close eye on their orders, which can be especially helpful when working with Doordash Drive and Uber Eats. Losing an order can be detrimental to your company’s bottom line, but with Micros online ordering, you can keep track of where all your orders are in between production and pick up. Finally, payment processing simply allows customers to pay for their orders online, cutting down time at the storefront and decreasing contact if necessary.
uber eats

Click to test a demo online ordering page.

https://demo2.techryde.ca
micros online ordering 56

What are the benefits of integrating online ordering with Micros?

Integrating online ordering with Micros POS offers several benefits for businesses. Firstly, it simplifies the ordering process and reduces the workload on employees. This allows employees to focus on other important tasks, like prepping orders and interacting with in-person customers. Micros online ordering can increase sales by making it easier for customers to place orders, with their payment and ordering happening in the same location. On top of this, the integration with Micros POS allows businesses to track and manage orders, inventory, and customer data all in one place. The online ordering micros integration allows for businesses to reduce the chance of errors they might experience with multiple systems. Additionally, it provides the opportunity to increase understanding of the system with all employees and team members as they familiarize themselves with our easy-to-use integration. Finally, both the kitchen and management will receive notification of an order, decreasing the risk of communication errors or loss of information. Businesses will find themselves better equipped to expedite their products, with both sides of the house in the know when it comes to each order.

Offer details

Program Cost: The cost of this program is $1 for each check charged to the customer. The $1 will be shown as a ‘service fee’ on each guest check. Many restaurants like the idea of passing such moderate cost to the customer. There are no additional expenses associated with implementing this technology.

Software Compatibility: Online ordering functionality is compatible with all versions of Micros 3700, or Micros Simphony POS models.

Turnaround Time: Typically, it takes about two weeks to deliver and install terminals at new locations. Faster turnaround time is available on a case-by-case basis.

Installation: Our onsite technicians handle all initial and subsequent installations, which typically take 1-2 hours. All installations come at no additional charge.

Technical Support: We offer 24/7 free remote support and onsite technical support from 9 AM to 5 PM for both new and existing customers.

Merchant Agreement: Our agreements are designed for a one-year partnership and automatically renew unless you notify us within the 30-day notice period.

Merchant Account Details: Rest assured knowing that all payments are processed in-house, using the most secure EMV and P2PE technology available. Your funds will hit your account the very next day (except on weekends which are deposited on Mondays). To simplify the reconciliation process, weekend batches are deposited in separate amounts, making it easier to streamline administrative operations.


Feel free to send us a message. We will provide all the information regarding pricing when you speak with a representative during a consultation call.

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Click to test a demo online ordering page.

https://demo2.techryde.ca

Frequently Asked Questions

Security is one of the highest properties for our team, as we understand how crucial the protection of both your business and your customers’ sensitive data is. When it comes to security, we take several different measures to ensure the safety of customers’ data. This includes using secure servers, encryption, and other security measures to protect customer information from hackers and other unauthorized access. Additionally, should an issue arise at any point, the team is available for 24/7 support to get your business secure and back on track.
Security is one of the highest properties for our team, as we understand how crucial the protection of both your business and your customers’ sensitive data is. When it comes to security, we take several different measures to ensure the safety of customers’ data. This includes using secure servers, encryption, and other security measures to protect customer information from hackers and other unauthorized access. Additionally, should an issue arise at any point, the team is available for 24/7 support to get your business secure and back on track.

A branded online ordering page for your website/social media pages
We offer to create a full custom ordering page that will integrate to your Micros 3700 or Simphony system.
When a customer places the new order, the ticket is printed in the kitchen; manager can also receive a notification of a new online order in real-time. All orders are prepaid. Customers can select a tip and they will be prompted to pay for their orders by credit card. After payments are made, all orders are closed on the Micros workstations and reflected in daily reporting. *The option to pay with cash is available, however the food will be wasted if customers won’t come to pick it up.
Click to test a demo ordering page
https://demo2.techryde.ca

• Integration with Uber Eats and DoorDash Drive

Since in-house online orders are placed directly through the restaurant websites; merchants don’t have to pay any fees to the third-party companies such as GrubHub and Uber Eats. However, our online ordering platform provides access to Uber Eats and DoorDash Drive directly from the POS system. Restaurants can enable this feature if preferred and not use additional tablets.

GrubHub and DoorDash Marketplace aren’t available now.
Uber Eats and DoorDash Drive are the only two platforms available for integration.

Setting up and using Micros online ordering is relatively easy and takes a minimal amount of time, especially if the business is already utilizing the Micros POS system. However, businesses may need to seek assistance from our support team to set up and configure the system to meet their specific needs. Once the system is set up, it is easy to use, and businesses can start receiving online orders immediately. This is one of the many benefits of working with our tech support, as we are readily available to help your business via phone or in person, depending on the support needed. Businesses can rest assured that when the need for help arises, a technician will be there to step in.
Setting up and using Micros online ordering is relatively easy and takes a minimal amount of time, especially if the business is already utilizing the Micros POS system. However, businesses may need to seek assistance from our support team to set up and configure the system to meet their specific needs. Once the system is set up, it is easy to use, and businesses can start receiving online orders immediately. This is one of the many benefits of working with our tech support, as we are readily available to help your business via phone or in person, depending on the support needed. Businesses can rest assured that when the need for help arises, a technician will be there to step in.
Security is one of the highest properties for our team, as we understand how crucial the protection of both your business and your customers’ sensitive data is. When it comes to security, we take several different measures to ensure the safety of customers’ data. This includes using secure servers, encryption, and other security measures to protect customer information from hackers and other unauthorized access. Additionally, should an issue arise at any point, the team is available for 24/7 support to get your business secure and back on track.
Businesses in the food and beverage industry can benefit immensely from using Micros POS integration for online ordering. It simplifies the ordering process, increases sales, and allows businesses to manage orders, inventory, and customer data all in one place. With features such as custom menus, order tracking, and payment processing, Micros 3700 online ordering is a priceless addition to any restaurant or cafe. If you are looking to streamline your online ordering process and provide a better experience for your customers, Micros online ordering may be the perfect solution for your business. By integrating online ordering with Micros POS, businesses can effectively reduce workload, boost sales, and provide a better overall experience for their customers. With readily available support, easy-to-use interface, and seamless integration, our integrated solution has the power to change the way your business operates moving forward.

What our clients say about us

Dzhalsan Erdniev
Dzhalsan Erdniev
2023-12-28
Thanks to Max’s insightful recommendations, our payment system is now more efficient and secure. We appreciate his commitment to finding solutions that meet our business needs
Valeria Sangaeva
Valeria Sangaeva
2023-12-28
Thanks to Max! He is always ready to help with chargebacks, responds quickly and processes all documents. We have been working with him for many years. Highly recommend 👍
Victoria Artemenko
Victoria Artemenko
2023-10-10
Great company and great service! I’ve been running a small salon and my technology is always up to date. Folks at Smart Payment Solutions are definitely on top of their game!
Chris Lypides
Chris Lypides
2023-08-12
Thank you Max for providing top notch service!
Ramesh Jangareddi
Ramesh Jangareddi
2023-08-10
Max demonstrated strong technical knowledge, which greatly contributed to the successful transition to the new system Shift4. His ability to grasp and effectively explain technical details to me and my staff was impressive. Additionally, his commitment to being accessible and supportive throughout the transition process was noteworthy. Mainly, his responsiveness and willingness to address concerns helped ensure a smooth transition for us.
Olivia Ramos
Olivia Ramos
2023-07-29
Very well trained professional work done right! Best POS by far! Definitely will recommend to all my business friends. I really love that they have real technicians that come to assist next day. And their customers service is excellent 24/7. I always get an answer and a follow up! Thanks!
Samurai 21
Samurai 21
2022-08-18
Working with Max have been great!!! He's always tries to help and get things done even if it's out of his reach. He even answer the email on weekends. Who does that? Max does, that's who.
fanny .O
fanny .O
2022-04-13
I’ve been doing business with Max & smart payment solutions it’s been a pleasure working with max. Always very professional, quick to respond to any questions I may have. Great costumer service!
Niroj Shrestha
Niroj Shrestha
2021-10-08
Max is very helpful person. He helps me to install the equipment in my store and working fine.

conclusion

Businesses in the food and beverage industry can benefit immensely from using Micros POS integration for online ordering. It simplifies the ordering process, increases sales, and allows businesses to manage orders, inventory, and customer data all in one place. With features such as custom menus, order tracking, and payment processing, Micros 3700 online ordering is a priceless addition to any restaurant or cafe.

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