How Wireless Handheld Terminals Improve Restaurant Operations
Wireless handheld terminals for Micros POS have become a critical tool for restaurants looking to improve service speed, table turnover, and guest satisfaction. Instead of walking back and forth between tables and the main POS workstation, servers can place orders and process payments directly at the table — saving time on every transaction.
Why it matters for high-volume restaurants
In large dining areas, outdoor patios, and rooftop service zones, the distance between tables and the main POS creates a bottleneck. Wireless handheld terminals eliminate this bottleneck by bringing the POS directly to the guest, resulting in faster service and more covers per shift.
How Tableside Ordering Works with Micros
When a server takes an order on the handheld terminal, the order is sent to the kitchen printers and appears at all Micros workstations in real time. The terminal mirrors the menu layout of your Micros POS, so servers work with a familiar interface. When the guest is ready to pay, the server processes the payment at the table — the ticket automatically closes on all main Micros workstations.
Payment Flexibility
Wireless handheld terminals accept all major payment methods: EMV chip cards, Apple Pay, Google Pay, magnetic stripe, and other contactless options. Terminals can also split checks, print or email receipts, and prompt guests to leave a rating — all from a single handheld device.
Ideal Use Cases
Wireless terminals are especially valuable for restaurants with large dining rooms, outdoor seating, rooftop areas, poolside service, and any venue where servers spend significant time walking to and from the main POS. They also work well for catering events, pop-up service areas, and high-volume bar operations.
